Terms of Service
Last updated 15 August 2026
These terms apply when you engage Nifrox to design or build a website. By paying an advance you accept them.
What we provide
Website design and development for dental clinics, together with any add-ons stated in your quote — local SEO setup, booking integration, an AI chat assistant, hosting or maintenance. The exact scope is whatever is written in your quote and project brief.
Payment
- 40% is payable to begin. The remaining 60% is due only after you approve the homepage design.
- Prices are fixed at the point of quotation. Anything added later is quoted separately before we start it.
- Maintenance plans are billed monthly and can be cancelled at any time.
Timelines
We aim to launch a standard clinic site within 7 working days of the strategy call, and multi-location sites within about 14. The clock pauses while we are waiting on content, photographs or approvals from you.
Revisions
Two full rounds of design revisions are included. Further rounds, or changes that alter the agreed scope, are quoted separately.
Your content
You confirm you own or have permission to use everything you send us — photographs, logos, text and any patient before-and-after images. Patient images must have documented consent. We are not liable for claims arising from material you supply.
Ownership
Once the final payment clears, you own the domain, the code, the content and the analytics. We keep the right to show the work in our portfolio unless you ask us in writing not to.
Exclusivity
We work with one clinic per treatment speciality per locality. We will not take on a directly competing clinic in your catchment while we work together.
What we don't promise
We cannot guarantee specific search rankings, patient numbers or revenue. Search engines and patient behaviour are outside anyone's control. We commit to the work, the standards and the timelines described here.
Liability
Our total liability is limited to the amount you have paid us for the project in question.
Governing law
These terms are governed by the laws of India, with jurisdiction in Noida, Uttar Pradesh.
Privacy Policy
Last updated 15 August 2026
This explains what we collect when you use nifrox.com, why, and what control you have.
What we collect
- When you request a diagnosis: your name, clinic name, WhatsApp number and website address.
- When you complete onboarding: the above plus your email, clinic address, business details, design preferences, and any files you upload — logos, photographs, certificates and documents.
- When you pay: we receive confirmation of payment and a transaction reference. We never see or store your card details — those go directly to Razorpay.
- Automatically: nothing. We run no analytics, advertising or tracking cookies on this site.
Where it goes
Everything you submit is stored in our own Google Drive and Google Sheets account. Nothing is stored on this website. Payments are processed by Razorpay under their own privacy policy.
Why we hold it
Solely to quote for, plan and deliver your project, and to contact you about it. We do not sell, rent or share your information with anyone else, and we do not send marketing you did not ask for.
Patient images
If you upload patient photographs, you are responsible for holding the patient's consent. We treat them as confidential, use them only for your project, and delete them on request.
How long we keep it
For the duration of the project and for three years afterwards, so we can support the site we built. After that, or sooner on request, it is deleted.
Your rights
Write to us and we will send you a copy of everything we hold about you, correct anything wrong, or delete it entirely. We will act within 30 days.
Security
Data is held in access-controlled Google accounts protected by two-factor authentication. No system is perfectly secure, but we do not keep anything we do not need.
Contact
Questions about your data: hello@nifrox.com or WhatsApp +91 97188 66968.
Refund & Cancellation Policy
Last updated 15 August 2026
Before the design is delivered
Cancel at any point before we show you the homepage design and your advance is refunded in full, less any payment gateway charges we have already incurred.
After the design is delivered
You get two full rounds of revisions. If the design still is not right after those rounds, we part ways and refund 50% of the advance — you keep the designs produced and the strategy document. This reflects work already completed.
After you approve the design
Once you approve the homepage design, the advance becomes non-refundable, because development begins immediately. The remaining balance is then due as agreed.
If we cannot deliver
If we are unable to complete your project for any reason on our side, you receive a full refund of everything paid, without deduction.
Missed deadlines
If we miss our stated launch date for reasons within our control, the build price is reduced by 25%. Delays caused by waiting on your content or approvals are not included.
Maintenance plans
Cancel any time. Your plan runs to the end of the month already paid for. We do not pro-rate part months, and we do not auto-charge you after cancellation.
How refunds are paid
Refunds are issued to the original payment method through Razorpay, normally within 5 to 7 working days of approval. Request one by emailing hello@nifrox.com or messaging +91 97188 66968.
Contact Us
We reply within one working day
Nifrox
Website design and growth systems for dental clinics
Get in touch
Where we are
Noida, Uttar Pradesh, India
Serving clinics across Delhi NCR and the rest of India, remotely.
Hours
Monday to Saturday, 10:00 to 19:00 IST. Messages sent outside these hours are answered the next working morning.
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